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A Culture of Compliance

Because the work we do truly impacts lives around the globe, we hold ourselves to the highest standards. By acting with integrity and honor in all we do, we earn and grow the trust of our customers, their donors and the patients who rely on our products and services. Only with these strong relationships in place can we unlock the potential of blood.

Our behavior is guided by our Code of Conduct set forth by our parent company. Upholding these ideals without exception has helped us earn the confidence of our customers, as well as government and regulatory bodies around the world.


Personal integrity

Strong relationships

Ongoing training


Every associate completes annual compliance training. Our program includes:

Applicable codes of ethics issued by relevant trade associations

Government standards

Anti-corruption laws

Guidelines for communicating customer concerns

Upholding these standards is ingrained in our culture.

  1. We are a member of the Advanced Medical Technology Association (AdvaMed) and comply with the Revised Code of Ethics developed by AdvaMed for interactions with health care professionals in the U.S.
  2. We are a member of the European Medical Technology Industry Association (Eucomed) and follow the Eucomed Code of Ethical Business Practice for interactions with health care professionals in Europe.
  3. We adhere to codes within Latin America established by the Argentine Center for Materials Research and Testing (CADIEM), the National Chamber of Pharmaceutical Industries (CANIFARMA) in Mexico, and the Brazilian Association of Importers of Medical Equipment, Products and Supplies (ABIMED).
  4. We comply with the Japanese requirements that are similar to those of the Sarbanes-Oxley Act in the U.S. We also follow the Japanese Fair Competition Code of the Medical Device Industry and the Fair Competition Code of the Ethical Pharmaceutical Drugs Marketing Industry.

Terumo Group Code of Conduct

Ethics White Paper

AdvaMed Code of Ethics

MedTech Europe Code of Ethics


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