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Our Culture

What Makes Us Terumo Blood and Cell Technologies

Our people make our company great. We come from all over the world and represent an impressive range of professions and expertise, yet we share common characteristics and values. You will feel this in our culture.

Our culture is one that rewards results, relationships, working in a matrix and individual accountability. Our goal is to create a work environment where associates are inspired and want to contribute and really make a difference.

We Do Work That Matters

We know the work we do here matters—we touch a patient's life every second of every day. We believe we can help our customers do more for patients than ever before, to advance global blood safety, offer more treatment options for patients and help unlock the potential of blood to fundamentally change the face of health care. The work we do— no matter the role—does good in the world. And we love that.

We Are Innovative and Collaborative

We believe in the power of collaborative creativity. We seek out and value feedback from our associates. We make sure our associates have ongoing opportunities to share their ideas and perspective. Because we know that together we are better, stronger, faster and far more capable of changing the world.

Innovation is the cornerstone of our success. We have come a long way on our journey to help save lives—from the humble beginnings in a garage stemming from a single idea, to our global presence today. We're ready to build relationships and deliver exceptional results and continue to create innovative products and services and work towards our promise of unlocking the potential of blood and improve the lives of patients around the world.

We Are Ethical

We have earned the trust of our industry, our customers, our associates and the patients we serve. We believe in individual accountability and corporate responsibility. We don't cut corners and we follow the laws and regulations in place around the world. That's just how we do it. Everywhere. Every day. No excuses. No exceptions.

Our Values Are the Heart of Our Culture

  • Respect – Appreciative of others
    We show respect and appreciation toward associates, customers, and business partners. We value individuality and diverse cultures, and listen widely and carefully to different opinions and the voice of society.
  • Integrity – Guided by our mission
    As associates of Terumo Group, responsible for life and health, we always act with sincerity and a sense of mission. Through our daily efforts, we build trust among all stakeholders.
  • Care – Empathetic to patients
    We are mindful that everything we do ultimately connects us to patients. We strive to understand health providers deeply and work together with them to give patients a better future.
  • Quality – Committed to excellence
    To ensure safety and reliability in healthcare, we view each issue from a “gemba” perspective in order to find the optimal solution. As well as product quality, we pursue excellence in all we do, from product supply to customer care.
  • Creativity – Striving for innovation
    We promote a mindset that embraces challenge for the future, and work with curiosity and passion. We respond to the needs of “gemba” by delivering products and services that create meaningful value in a timely manner.


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