Your Connection to Continued Success
We care about customers and the patients they ultimately serve.

 
       Having this information ready  will help us resolve your issue even faster.

Help Desk

• General product support
• Contract administration
• Order tracking and support
• Worldwide field performance support to
  investigate issues

Technical Support

• Worldwide technical and software support to
  resolve issues
• Technical training classes
• Available during our regular
  business hours
• Field performance support to
  investigate issues, provide process optimization and system troubleshooting

Clinical Support

• Worldwide clinical support to resolve
  procedural issues
• Available 24 hours a day, seven days
  a week
• In-service and on-site problem solving
• Internal and customer training programs

Service Plans
Service needs vary, so we offer three service plan choices:

• Full Service
• Preventive Maintenance Service
• On-Demand Service